Direct Channels
Contact Information and Inquiries
Connect directly with our secretariat and advisory desk at UAP Old Mutual Tower, or lodge your service request online.
Society Offices & Contact Points
Official physical premises and verified digital communication channels.
Postal Address
P.O. Box 51121-00100
GPO Nairobi, Kenya
Official Operating Hours
Monday to Friday: 8:00 AM – 5:00 PM
Closed on Weekends and Kenyan Public Holidays. Online member inquiries are monitored daily.
Member Services Desk
Send an Inquiry or Feedback
Whether you are seeking loan product clarifications, membership application guidance, or advisory appointments, fill out the form below.